Privacy Policy

We only collect information that you choose to share with us. This typically includes your name, email address, company name, the service you are interested in, and the content of your message when you submit an enquiry through our contact form.

We may also collect basic technical information automatically when you browse the site, such as your IP address, browser type, and the pages you visit. This helps us understand how the site is used and where we can improve it.

We use the information you provide to respond to your enquiry, discuss potential work, and decide how we might be able to help. We do not sell, rent, or trade personal data with third parties.

Technical usage data is used only to keep the website secure, reliable, and relevant. We do not use this data to identify individuals or to build marketing profiles.

We do not share your personal information with outside parties except when it is necessary to operate our business or respond to your request. This may include trusted service providers who help us host the website, manage email communication, or store enquiry data securely.

We may also disclose information if required by law, regulation, or a valid legal request.

We keep enquiry data only for as long as it is needed to respond to your request and to maintain a record of our correspondence. Once it is no longer needed, we delete it or anonymise it.

Data is stored with reputable cloud providers using modern security practices. We take reasonable steps to protect it from unauthorised access, loss, or misuse.

You can ask us to access, correct, update, or delete the personal information we hold about you at any time. To make a request, simply email us at hello@gelora-labs.com.

If you no longer wish to receive follow-up communication from us, you can tell us at any time and we will respect your request.

Our website may use cookies and similar technologies to support core functionality, remember your preferences, and collect anonymous usage statistics. These tools help us understand which pages are most useful and how visitors move through the site.

You can manage or disable cookies through your browser settings. Please note that some features of the site may not work as intended if cookies are disabled.